My Etisalat UAE App Reviews

37 add

Not recommend

It doesnt show you how much minutes used , left and transferred of your plan.

This really helps!

This app is great! Thanks Etisalat!

Come on

Please get a version ready for iPad, we are in 2015 and I still have to see iPhone app on my iPad!!!

Must improve

App seems hard to use and difficult navigation paths , registration part is not that accurate. It keeps on giving me errors

Getting worse

This app started out great, but continually gets worse. Now you can only use local cards and it doesnt update purchases immediately anymore. The convenience and purpose of this app are fading away.

Horrible Experience

This was alright at the start and now constantly getting worse and for the past month wont even open just keeps crashing. What a waste of space...will be deleting suggest you all do the same

Always crashes

This app hasnt worked once. It crashes all the time, in multiple places. Not worth it.

crap app

useless app and useless customer service employees

Last update

Please consider checking on the last update because i CANT pay my BILLS !!

Its a good app but...

But some of the info related the packages we own or if you try to subscribe for a new package; do not represent accurate data. Like if you subscribe to unlimited daily plan that you should pay 5 AED per day; it acts like you have a 50 MB package and when you reach the limit it starts to take your credit as pay as you go option. Within the info of the package it says the speed will drop after 50 MB but never says youll be counted as pay as you go after 50 MB. And if you call them not only they dont speak good English but they say that you are actually subscribed to 50 MB package which means the app is actually subscribing you to a different package while showing you something else..!

Unhappy

Doesnt work 7/10 times keeps telling me to connect to internet when I have wifi and data

Good but margin for improvement

Etisalat should NOT charge its users in terms of data while using this application. Its defeats the purpose of the application.

Poor app as its owner!

- Bad and old design. - Annoying connection issues. - No creativity. - Bugs.

5 stars app

Its one of the best apps that etisalat released, its very flexible to pay my bills and to see my usage in the app.

Does not work abroad

This app works fine while in the UAE but as soon as youre out. It keeps on crashing over and over and over. I have been trying this for the last 6 months. Honestly I cant believe I waited this long to bring this issue up. So far have given up. Also, it would be great if people can just add or register their secondary numbers for erewards options right from this app. They keep on telling I have to visit the main branch. Why?? Hope you guys look into it. Thanks

One hit wonder

Payment option doesnt work as keyboard doesnt show. Current bill cannot be seen. App not updated for new bigger screens.

Useless

Cant connect to internet while connected to internet. Wont stay logged in to my account. Advised repeatedly to uninstall and reinstall. Cant pay bills. Frustrating.

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